Frequently Asked Questions
How long does your coffee last from when I purchase it?
Optimal drinking time is within the first 28 days from the roast date (we recommend waiting 5 days after initial roast to consume your coffee). However, if you store your coffee within a cool dry space in an airtight container you'll get more out of your coffee
What is your return policy?
Only the highest standard of coffee leaves our roasting site. With this in mind, We cannot guarantee a refund will be processed. If you need to get in touch with us to discuss please email firstname.lastname@example.org and we will do our best to sort everything out
Can my order be changed or cancelled?
As we roast to order there is a very small time frame where you can get in touch with us to change or cancel your order. Generally changes made within 4 hours of ordering can be changed however this cannot be guaranteed. It is best to get in contact with us ASAP if you wish to change or cancel an order.
Is your coffee available for wholesale supply?
Currently, we are not at capacity to provide coffee on a wholesale level. However, we continue to work towards this daily. If you have any interest in wholesale supply please fill out the enquiry form under the wholesale TAB to get in touch with us!
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